Resume
tl;dr
Shows up when technical complexity and business outcomes need translation. Typically inherits responsibility across sales, implementation, and customer success when those boundaries aren’t clearly defined.
Technical Overview
| Category | Technologies |
|---|---|
| Languages | Python |
| Data & Analytics | PostgreSQL, Polars, PyTorch, pgvector |
| Dashboards & Reporting | Quarto, Marimo |
| Infrastructure | Docker, Kubernetes, Tailscale, NGINX |
| Pipeline & Orchestration | Airflow, Celery, Redis |
| Project Management | Agile, Jira, CI/CD, Git |
| Technical Sales | BANT, MEDDPICC, technical discovery |
Relevant Professional Experience
Founder and Technical Lead | Self-Employed
Calgary, Alberta | 2024-Present (1.5 years)
- Building niche category-based discovery platform processing 7.9M records across 693k entities - designed semantic matching system using ML embeddings (BERT/pgvector) for entity resolution across multi-level category hierarchies
- Architected automated multi-source integration pipeline with intelligent refresh scheduling based on content stability analysis
- Conducted market sizing and customer segmentation analysis to validate product-market fit across different user archetypes
Senior Solutions Engineer | ThriveDX SaaS
Tel Aviv, Israel (Remote) | 2022-2023 (2 years)
- Acted as Technical Account Manager for multi-month mission-critical crisis response for top-ten global bank, retaining $1.75M+ USD TCV account at risk of churn through daily executive standups with SVPs, often serving as sole company representative
- Operated as de facto Head of Customer Success for North America
- Matured CS function via RACI accountability matrix, customer onboarding workflows, support playbooks with diagnostic protocols, response templates, and client- and internal training
- Designed and executed comprehensive 4-month project strategy for 100k+ person global security awareness campaign, delivering campaign templates, multi-jurisdictional testing protocols, and bilingual executive briefing materials
Solutions Engineer | Lucy Security (acquired by ThriveDX)
Austin, Texas (Remote) | 2021 (<1 year)
- Closed $350K USD ARR with a top-ten financial institution over an 8-month sales cycle
- Built user-facing, internal sales, and partner training from scratch, inclusive of battle cards
- Sole NA SE across 4+ TSMs for presales, postsales implementation, and renewals
Consultant, Cybersecurity and Risk | Valencia IIP Advisors Limited
Ottawa, Canada | 2018-2021 (2.5 years)
- Served as technical lead executing 70+ tailored phishing campaigns across 10 government departments including top-secret agencies
Education & Certifications
| Credential | Institution | Year |
|---|---|---|
| Practical Certificate in Open Source Intelligence | Carleton University | 2022 |
| Certified Information Systems Auditor (CISA) | ISACA | 2018-Present |
| Certificate in Enterprise Risk Management | University of Toronto | 2017 |
| Certified Information Privacy Professional / Canada (CIPP/C) | IAPP | 2014-Present |
| Master of Public Administration (MPA) | Dalhousie University | 2010-2012 |
| Bachelor of Business Administration (BBA) | Bishop’s University | 2005-2009 |
Community Involvement
| Role | Organization | Period |
|---|---|---|
| Organizer | Calgary Datacon | 2025-Present |
| Volunteer | PyData Calgary | 2025-Present |
| Pet Therapy Volunteer | Various Organizations | 2021-Present |
| Cybersecurity and Privacy Educator | Okanagan Regional Library | 2023-2024 |
| Adaptive Ski Guide | Canadian Adaptive Snowsports | 2014-2017, 2021-2024 |